Refund Policy

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Shipping policies

All products are made fresh and are shipped within 3 - 5 business days. A tracking number will be provided once your package has shipped.

**International Orders** can take up to 1-3 weeks to be delivered to you. Please take this time frame into consideration before placing your order. Buyer is responsible for customs charges.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about the Refund Policy should be sent to us at info@goldseamoss.com.